Returns and Exchanges

RETURNS & EXCHANGES

Only items purchased from girosportdesign.com.au within 30 days of the date of purchase can be returned. The item must be in restock-able condition (tags, stickers still on the product along with the original box and documentation). When making a return for items purchased on girosportdesign.com.au, the item will need to be sent back to us at your own expense.

For items not purchased on our website, please refer back to the original place of purchase for assistance with your return or exchange.

Please allow 2 business days (Monday - Friday, 9:00am - 6:00pm EST) for processing from the time we receive the item(s).

There are no restocking fees.

All online orders can be returned for a refund only. If you wish to exchange a product you may apply for a refund and simply do a new order for the product you wish to purchase.

For returns, credit will be issued back to the card(s) used to purchase the item(s). Please allow 7-10 business days from the return processing date.

For any other questions, please don't hesitate to reach out via our contact page.